The College of Medicine at the University of Nineveh welcomed a delegation from the Citizens’ Affairs Division of the University Presidency, led by the division’s director, Mr. Hassan Hasib Thabit, and accompanied by Ms. Amna Khalid, on a field visit to monitor the progress of work at the college’s Citizens’ Affairs Unit. The delegation was received by Assistant Professor Ahmed Jassam, head of the Citizens’ Affairs Unit. During the visit, they were briefed on the procedures for receiving requests from citizens and visitors, following up on their transactions and complaints, and the approved procedures for managing and resolving them in coordination with the relevant authorities. Translated with DeepL.com (free version)

The visit’s agenda also included a meeting with the college dean, Assistant Professor Dr. Mu’min Junaid Al-Dabouni, to discuss ways to strengthen the unit’s work and develop mechanisms for responding to citizens’ requests, thereby helping to streamline procedures and improve the quality of services provided. This visit is part of the efforts by the Presidency of the University of Nineveh to monitor the performance of the Citizen Affairs Units, strengthen direct communication with the public, and improve the quality of administrative services.